We ship within the continental United State via USPS (United States Postal Service).  Shipments are made via First Class Mail unless Priority is chosen at check out.  Seller releases responsibility for shipment once USPS scans item into their transit system. 

We ship from our studio located in Buford, Georgia - zip code: 30518

Most (non custom) orders ship within 5 business days of receipt. 



We have a 100% satisfaction guarantee!  We want you to be completely satisfied with your purchase.   

If you are unsatisfied for any reason, please contact us via email at; mail@definecharms.com within 30 days of receipt of your order.  

Return postage is the responsibility of the buyer.  Full refund will be issued after receipt of the item.  



The information provided at check out will be used exclusively for contacting you for questions regarding your order or to supply shipping and tracking information.  Your information will not knowingly be sold to a 3rd party. 


Questions? Please reach out!  Find our contact information on the About Us page